How do I unlock the Aegis Secure Key if the battery is dead?

Question:How do I unlock the Aegis Secure Key if the battery is dead?
Answer:Your Aegis Secure Key has a built-in rechargeable battery. If the battery is fully discharged you can still continue to use the product by following the instructions below:

a) Connect the Aegis Secure Key to a USB port on any computer

b) While the Key is connected to the computer, enter the User or Admin PIN to unlock the drive

c) While connected to the USB port, the internal battery will automatically charge. We recommend you keep the drive connected for approximately 1 hour to fully charge the battery
Question Type:General Question
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