What if I forget my PIN on my Aegis Configurator-Compatible Secure Key?

Question:What if I forget my PIN on my Aegis Configurator-Compatible Secure Key?
Answer:If you forget the User and Admin PINs, if you programmed data recovery PINs into the device at the time of setup, follow the directions to open the device using one of those PINs. If you did not program data recovery PINs into your device, data recovery will be impossible; there are no back doors into the drive. You will need to completely reset the Aegis Secure Key by following the directions in section 4. By resetting all data stored on the Key will be inaccessible.

When the Aegis Secure Key is reset the following occurs:

* A new encryption key is generated
* The User and Admin PIN are deleted
* All the data on the Key is no longer accessible
* A new User PIN will need to be set
* The Aegis Secure Key will need to be formatted
Question Type:General Question
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