Is there any way to recover my data if I forget the PIN?
Question:Is there any way to recover my data if I forget the PIN?
Answer:For older, non Configurator-compatible devices, in the event that both Admin PIN and any / all User PINs are forgotten, then it will not be possible to access and retrieve data from that device. The device can still be reformatted and set up with new PINs to be used again but all previous data will be erased from it. For Aegis Configurator-Compatible secure devices, there is a "Recovery PIN" feature that allows the Admin to configure up to 4 recovery PINs at time of setup which will permit access to the device's data in the event of forgotten User or Admin PINs.
Question Type:General Question