Faqs

Aegis Secure Key brute force or hacking attempt protection If your Aegis Secure Key reaches your previously programmed number of consecutive unsuccessful attempts to unlock it, the drive will assume that it is under brute force attack and will completely reset the drive in the following manner:

* A new encryption key will be generated
* The User and Admin PIN will be deleted
* All data on the drive will no longer be accessible
* A new Admin and User PIN will need to be set
* The Aegis Secure Key will need to be reformatted
Aegis Secure Key brute force or hacking attempt protection If your Aegis Secure Key has reached its limit of of consecutive unsuccessful attempts to unlock, the brute force will activate and will completley reset the drive as follows:

* A new encryption key will be generated
* The User and Admin PIN will be deleted
* All the data on the Key will no longer be accessible
* A new User PIN will need to be set
* The Aegis Secure Key will need to be formatted
Can I change the Admin or User PIN NO. The only commands that can be performed on the Secure Key 2.0 while connected to a USB port is to enter the Admin or the User PIN. And even though it's possible, we advise that you always unplug the device from the USB port before performing these button commands (unless it's connected with an extension cable) as pressing Secure Key's buttons while it's plugged in could bend the device's USB connector and / or damage the computer's USB port.
Can I change the Admin or User PIN NO. The only commands that can be performed on the Secure Key 2.0 while connected to a USB port is to enter the Admin or the User PIN. And even though it's possible, we advise that you always unplug the device from the USB port before performing these button commands (unless it's connected with an extension cable) as pressing Secure Key's buttons while it's plugged in could bend the device's USB connector and / or damage the computer's USB port.
How do I unlock the Aegis Secure Key if the battery is dead? Your Aegis Secure Key has a built-in rechargeable battery. If the battery is fully discharged you can still continue to use the product by following the instructions below:

a) Connect the Aegis Secure Key to a USB port on any computer

b) While the Key is connected to the computer, enter the User or Admin PIN to unlock the drive

c) While connected to the USB port, the internal battery will automatically charge. We recommend you keep the drive connected for approximately 1 hour to fully charge the battery
How do I unlock the Aegis Secure Key if the battery is dead? Your Aegis Secure Key has a built-in rechargeable battery. If the battery is fully discharged you can still continue to use the product by following the instructions below:

a) Connect the Aegis Secure Key to a USB port on any computer

b) While the Key is connected to the computer, enter the User or Admin PIN to unlock the drive

c) While connected to the USB port, the internal battery will automatically charge. We recommend you keep the drive connected for approximately 1 hour to fully charge the battery
VIDEO 1 - How do I change the default PIN?
VIDEO 1 - How do I change the default PIN?
VIDEO 2 - How to reset the Aegis Secure Key
VIDEO 2 - How to reset the Aegis Secure Key